Unlock and change PINs and PUK

Please note: After entering the PUK incorrectly 3 times, it will be locked and cannot be restored. The PUK can be blocked if you enter the PUK incorrectly 3 times when changing the PIN. The TSE is then no longer operable and a new one must be purchased.

I would like to change my Admin PIN

To change the Admin PIN, please proceed as follows:

- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.

- Click the Connect button.

- Go to Admin Functions in the Administration tab and select Change Admin PIN.

- First enter your old Admin PIN and then the desired new Admin PIN.

- Confirm the operation by clicking the Apply button.

 

I would like to change my PUK or have forgotten it

To change the PUK, please proceed as follows:

- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.

- Click the Connect button.

- Go to the Unlock PIN function in the Administration tab and select the Change PUK function.

- First enter your old PUK and then the desired new PUK.

- Confirm the operation by clicking the Apply button.

 

I have forgotten my Admin PIN or locked it by entering it incorrectly 3 times

To unlock your Admin PIN, please proceed as follows:

- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.

- Click the Connect button.

- Go to the Unlock PIN function under the Administration tab and select Forgot Admin PIN?

- First enter your TSE PUK and then the desired new Admin PIN.

- Confirm the operation by clicking the Apply button.

 

I have forgotten my user PIN or locked it by entering it incorrectly 3 times

To unlock your User PIN, please proceed as follows:

- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.

- Click the Connect button.

- Go to the Unlock PIN function under the Administration tab and select Forgot User PIN?

- First enter your TSE PUK and then the desired new User PIN.

- Confirm the operation by clicking the Apply button.