Unlock and change PINs and PUK
Please note: After entering the PUK incorrectly 3 times, it will be locked and cannot be restored. The PUK can be blocked if you enter the PUK incorrectly 3 times when changing the PIN. The TSE is then no longer operable and a new one must be purchased.
I would like to change my Admin PIN
To change the Admin PIN, please proceed as follows:
- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.
- Click the Connect button.
- Go to Admin Functions in the Administration tab and select Change Admin PIN.
- First enter your old Admin PIN and then the desired new Admin PIN.
- Confirm the operation by clicking the Apply button.
I would like to change my PUK or have forgotten it
To change the PUK, please proceed as follows:
- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.
- Click the Connect button.
- Go to the Unlock PIN function in the Administration tab and select the Change PUK function.
- First enter your old PUK and then the desired new PUK.
- Confirm the operation by clicking the Apply button.
I have forgotten my Admin PIN or locked it by entering it incorrectly 3 times
To unlock your Admin PIN, please proceed as follows:
- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.
- Click the Connect button.
- Go to the Unlock PIN function under the Administration tab and select Forgot Admin PIN?
- First enter your TSE PUK and then the desired new Admin PIN.
- Confirm the operation by clicking the Apply button.
I have forgotten my user PIN or locked it by entering it incorrectly 3 times
To unlock your User PIN, please proceed as follows:
- Go to Administration > Additional modules > KassenSichV TSE and open the expert mode.
- Click the Connect button.
- Go to the Unlock PIN function under the Administration tab and select Forgot User PIN?
- First enter your TSE PUK and then the desired new User PIN.
- Confirm the operation by clicking the Apply button.
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Unlock and change PINs and PUK
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