View dunning notices for a guest
1. Open the Guest Management.
2. Select the guest in the guest list.
3. Go to History tab and then select Dunning Notices in the "Show" drop down menu.
Here you will find all dunning notices that have ever been created for this guest using Lodgit Desk.
You can see which invoices are late in payment, when the notice was issued, the total amount of the invoice as well as dunning fees imposed and whether the invoice has been paid or not send to them.
|paid/cancelled||The corresponding invoice was paid or cancelled.|
|open||The corresponding invoice has not been paid.|
|downgraded||The dunning level was downgraded.|
Here you can also see whether dunning fees were paid by the guest when paying the invoice or not.
You can filter the search by selecting a time frame for which the dunning notices will be listed.
You can also filter the search by only showing notices with a certain status. Simply select the status you want to be shown in the drop down menu on the right.
You can sort the list of the guest history by its columns by clicking on the column header. Clicking once will sort the list by this column in descending order, clicking again will sort it in ascending order.